kalmstrom.com Website Enhancement Continues - Learn About Services And iOS Apps

The kalmstrom.com website is continuously improved, and now we have two new pages and a new homepage for the English section. On the homepage we tell about the most important part of the business: our standard products built on Microsoft Office, Exchange and SharePoint. The new pages instead describe the company's two other "legs".

kalmstrom.com Business Solutions was born when Peter worked as a consultant and created custom solutions for his clients. When others wanted something similar he begun selling standard products also. This was more than ten years ago, and the custom solutions have been with us all the time. Welcome to visit the Services page and learn how you can take advantage of our expertise on Outlook, Excel and SharePoint!

The third leg is new ‒ because the possibility is new! kalmstrom.com has begun developing apps for iPhone, iPad and iPod Touch, and it will be interesting to see where they will take us. We started with, iNameDays, which is a very simple app. Everything went well, and soon we are ready to release a more advanced product that lets you manage SharePoint list items in your iOS device. You can find more info about ShareTask on the iOS page.

As always we welcome comments: on the website, the documentation, the products or anything else that we can influence. Your input is important and helps us in our ambition to reach even higher levels.

kalmstrom.com Lead Developer Celebrates Two Years In The Team

kalmstrom.com Lead Developer Jayant Rimza has today been with us for two years, so the kalmstrom.com team once again has reason to celebrate - just like all Members who benefit from Jayant's competence. The photo above was taken at his wedding this last autumn, when Peter visited India.

When Jayant started working for kalmstrom.com on 16 February 2009 we knew that he had the education and experience we were looking for, but we did not know if he also had the intelligence and creativity we need. There is no good way to test that in advance. Therefore we were happy when Jayant suggested a very smart solution for the TimeCard Export to Excel feature when he had been with us for only a short time.

Jayant continued to show his ingenuity, and when our former Lead Developer Bahrur Ipham left us in April 2010 it was a natural thing that Jayant should take over his role. As Lead Developer you don't only have to be a good programmer but also be able to direct the rest of the team, cooperate more closely with Peter, Sigge and me and over all take on a more extended responsibility. Jayant has managed this in an excellent way.

Today Jayant gets part of our revenues and has become like a partner and friend. We appreciate his work and dedication, and so do our Members. We notice that from all good ratings he get in support chats. "Patient and professional. Always a pleasure to work with", is just one example from all the positive comments. I agree!

Las Vegas Great But CES A Disappointment

Once again Peter is giving you some impressions from a journey. This time he went to Las Vegas, and as you can see above he had some fun there also! Welcome to read his report:

"I have finally settled down after a rather hectic 8 days trip to the US. It was interesting and very enjoyable. The main reason for going was to visit the Consumer Electronics Show in Las Vegas, which is something I have been wanting to do for many years now. I have been to CEBIT in Germany several times, but CES was a first for me. My son Joakim also joined in on the trip, and as it was his first such show at all our hopes were high!

We had a great time, but the conclusion for me is that the internet is a much better place for really seeing something new. There was nothing new at CES that I had not read about online before. However, I did meet some interesting people and found some ideas that might become new kalmstrom.com business ventures in the future.

Some other conclusions I came to:

• iOS rules the handheld marketplace and will continue to do for quite some time. Android is highly questionable from a usability standpoint, and Windows Mobile 7 was hardly even mentioned at CES. On both smart-phones and tablets Apple is far ahead. It will be extremely interesting to see what Microsoft and Google can come up with, once they catch up in a few years. I am delighted with the direction that iOS is taking software usage in general: usability, focus on the 80% functionality that really matters and mobility.
• 3D TVs, no matter how large, do not really impress me at all. 3D PC screens with NVidia gaming gear, that is impressive and worth looking at. Since I don´t play games it is nothing for me, but Joakim was quite enthusiastic about it!
• There is a huge number of hardware manufacturers doing the same thing. I am sure they are all very competent, but the lack of diversity in hardware is a bit sad to see.

Las Vegas is great, except for the gaming areas ;-) We ate at some nice restaurants and especially enjoyed the desert around the city. Even if I don't think I will go back for the CES I would love to see more of that part of the US.

Peter Kalmstrom
CEO, kalmstrom.com Business Solutions"

kalmstrom.com Gives Support To Evaluators

"We would like to use your product, but I have a problem with the configuration. Can you help me?"

In spite of our efforts to make the kalmstrom.com applications easy to set up, this question from an evaluator is not unusual. The answer is YES. The kalmstrom.com team gives support not only to sbuscribers but also to evaluators.

For the kalmstrom.com team it has always been a natural thing to give support also to evaluators. If people take the time and effort to try our products, we should to our best to assist them. From the surprised and grateful reactions we get, we have understood that it is not always so.

Extensive documentation
The kalmstrom.com products are abundantly documented. This is essential for giving evaluators and users a good understanding on how our product works and for helping them to get the most out of it.

However, when you are new to an application and its documentation it might be difficult to find exactly the kind of info you need in FAQ, manual or video demonstrations. In those cases you are very welcome to contact the support! We can help you find the info or solve your issue.

Support e-mail
Our support e-mail is support@kalmstrom.com, and we can often answer within hours. We use HelpDesk OSP to convert the e-mails to tickets in SharePoint, so using e-mail has the advantage that your case can easily be discussed and commented by the whole team.

Online chat
The online chat is popular and gives you immediate contact with a technician. (Or with me if you select the Sales department.) It is also used when a remote session is needed to solve the problem. We get transcripts of all chats, and they can be shared among team members if needed.

Praise for the kalmstrom.com support
The kalmstrom.com Support has been highly praised. As one evaluator expressed it: "You have the answers I need when I need them and deliver them professionally and with a smile that comes across in your chat! :)" We will always do our best to live up to these words.

Peter Kalmstrom
CEO and Systems Designer
kalmstrom.com Business Solutions