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Showing posts with label resourses. Show all posts
Showing posts with label resourses. Show all posts

30 November 2011

Group Resources For Easier Booking With New Calendar Browser

The kalmstrom.com resource booking tool Calendar Browser for Outlook will soon come in a new version that will make it even easier to book a resource directly in the Outlook calendar. In Calendar Browser each resource has its own calendar, and users book a resource by making an appointment in the calendar of that resource.

Without calendar groups
Say that you wish to use Calendar Browser for booking rooms, vehicles and experts to held lectures. If you add all of these resources to one folder, the users have to see all the resource calendars when they want to book something. For organizations with just a few resources this works well, and for ten years satisfied customers have used Calendar Browser this way. However, for big companies with many bookable resources the new possibility to group the resource calendars in different Outlook folders will be very useful.

Group resources in multiple Outlook folders
If you make three calendar groups instead of one ‒ one Outlook folder for rooms, one for cars and one for teachers ‒ the people who book with Calendar Browser can choose calendar group depending of which kind of resource they wish to book. They of course know if they want to book a room or a car, so they just select the relevant Calendar Browser group in their Outlook calendar, search for the best alternative among the resource calendars in that group and make the appointment. Also, if they wish to see an Overview of future bookings and maybe book directly from the Overview, only one group has to be loaded ‒ which of course is quicker.

Admin does the work
To group resource calendars the administrator needs to make a multiple installation of Calendar Browser. In the example above there will be three installations in three separate network folders. The installation process also includes the creation of an Outlook folder.Just give each Outlook folder an appropriate name, like “Rooms” “Cars” and “Teachers”, and the users can easily add the calendar groups they need to their own Outlook. They just have to press an “Add CB Folder” button in the Outlook toolbar and choose among the calendar groups in a dropdown.



Calendar Browser
buttons in Outlook

The Calendar Browser description button works like before: select a resource calendar and press the button to see a description of that resource. If you have several Calendar Browser folders in your Outlook, the Search and Overview buttons (and the Manage button if not hidden by the admin) will give you a choice among these folders. Select folder, and then the buttons will work for the calendar group of that folder.

Grouping calendars may also be useful even if you have only one kind of resource. Maybe you want to separate rooms on different locations or cars of different sizes? I believe the new version of Calendar Browser will be useful to many organizations, and we all look forward to the release. It should come before the end of this year, and as usual upgrades are free for Members of kalmstrom.com Community. I will come back and tell you when it is time!

31 October 2010

Calendar Browser 7 with Support for Outlook 2010

Calendar Browser for Outlook - for efficient resource managementIn August we felt forced to share the news that Calendar Browser, our resource booking application for Outlook, would not be compatible with Office 2010. There were big problems with Calendar Browser and the Outlook 2010 Calendar. I know, problems are for solving and that is what our developers do all the time, but in this case the task seemed nearly hopeless. But only nearly, because now the problem is solved and we have begun developing Calendar Browser V7!

After many discussions and discarded ideas our CEO Peter and Lead Developer Jayant could find a solution that will not only solve the problem with Outlook 2010 but also make Calendar Browser strong for the future. The most important change in version 7 will be the removal of the folder homepage. During Calendar Browser's ten years on the market the folder homepage has been the main user interface in all versions. Now we will instead move that functionality to the Calendar Browser Client Tool, and the Microsoft Fluent Interface/Ribbon will display the needed buttons and fields.

In our efforts to solve the issue we discussed building a totally new resource booking software, to help all users of Calendar Browser who sooner or later would get problems because the application did not support Outlook 2010. We will probably still build something that uses SharePoint, just like we already have helpdesks for both Exchange and SharePoint. But when the immediate problem is satisfactory solved this can be allowed to take its time and  must not be rushed. This feels very good, and I congratulate Peter and Jayant who found the solution. I also congratulate the users of Calendar Browser. Now you can soon upgrade to the latest and best versions of both Outlook and Calendar Browser . I will of course come back with news in the blog, and we have also created a Plans page for Calendar Browser. Welcome to visit it!

13 July 2010

Improved Manual for Resource Booking Application

The Administrator manual for
Book resources directly from within the Outlook Calendar
Calendar Browser, has been updated. This Resource management tool from kalmstrom.com Business Solution has been on the market for more than ten years, and even if the manual just like the application has been updated many times during that period, it was time for a new review again. This time we took help from our trainee, Niklas Svensson, who gave us valuable input.

During the early years nearly all users installed Calendar Browser in a public folder and also used public folder calendars for the resource descriptions. Today the situation has changed. Even if Microsoft has promised to support public folders for a long time ahead, some users prefer to use mailboxes. Therefore we have taken extra care to explain of the differences between use of public folders and mailboxes, both when it comes to installation and resource calendars.

Also with the new manual public folders are easier to manage, while mailbox installation and calendar creation require a deeper knowledge of Microsoft Exchange. Welcome to download the Calendar Browser Admin manual in DOC or PDF format!

02 February 2010

New Manual for HelpDesk OSP and Demos for Calendar Browser

Resource management in Outlook with Calendar BrowserGood documentation is essential to give users a chance to understand the software they are working with and avoid problems. Therefore we always do our best to present our information in ways that are appealing and easy to understand. Now we are happy to present our new video demonstrations for Calendar Browser, updated to version 6.1. Some more will be added, but the most important ones are there. Welcome to click any Demonstrations link in the Calendar Browser See also boxes, or go directly to screencast.com, where we host them.

Co-operate on issue tracking and user support with Outlook and SharePoint/Office Live Also HelpDesk OSP has new documentation, a manual for administrators who want to use SharePoint workflows to enhance HelpDesk OSP. In this manual we describe how to use Microsoft Office SharePoint Designer, a free product nowadays, to create workflows for sending automatic notifications and for keeping track of time spent on each ticket. Welcome to download it from the HelpDesk OSP manuals page!

Calendar Browser Resource Management Tool Improved Again

Resource management in Outlook with Calendar BrowserTwo weeks ago kalmstrom.com Business Solutions published an update of Calendar Browser with many improvements. However, there were still some things we wanted to make better, so today we had another release of our resource management software.

New in this version is info about Date in the Orders and Appointments lists in the Calendar Browser Overview, which is useful if you select a period of several days. Furthermore it is no longer necessary to restart Outlook after certain changes in the Calendar Browser Settings, and when an appointment is made with the calendar icon it will no longer show today's date but the day selected for the booking.

We have all been working intensely with Calendar Browser during the last few weeks. Not only has the application itself taken a step forward, but we have also new video demonstrations. Even the slide show has had a face lift. Welcome to enjoy the enhanced Calendar Browser!

21 January 2010

Resource Management in Outlook for All Languages

Book resources and supplies as easily as you make an appointmement in the Outlook Calendar - with Calendar Browser from kalmstrom.comThe kalmstrom.com resource management application Calendar Browser has been updated to full support of Unicode. With Calendar Browser you can book resources and supplies just as easy as you make an appointment in the Outlook Calendar, and the administration is given smart tools for descriptions of the resources and for following up their use. In this release Calendar Browser has also been given an overall enhancement, as a number of smaller issues has been fixed. Refer to the Revisions page for a full list of the improvements.

Now you can describe your resources in a correct way whether your language is Russian, Arabic, Hebrew, Greek, Chinese etc. and of course also our special Nordic characters are supported. These resources might be anything that you need to share and book in advance within the organization - machines, rooms, cars and even people whose services may be booked. No wonder Calendar Browser has been so popular during its comparatively long life.

Peter first developed Calendar Browser for a Swedish town in the year 2000, when they could not find a suitable product for their room booking. After that the demand for this application grew, and he decided to market a standard solution. As you understand some of our users have been with us for many years now, and it feels really good to be able to offer them a continuously improved application.

Welcome to upgrade, Members and Support Customers, and welcome to try Calendar Browser if you have not yet tested it. You will be surprised that such an easy to use software can be so effective!