The kalmstrom.com VIP Status – What Does It Mean?

The kalmstrom.com SharePoint and Outlook Solutions are licensed with a subscription system, and there are three subscription levels. All three levels include free use of the kalmstrom.com software, support and upgrades, but the Premium Subscription level also includes some other benefits. One of them is called VIP status.

Support priority
The most important part of the VIP status is perhaps the first priority of support cases. We of course try to help all kalmstrom.com Subscribers as soon as possible, but if a Premium Subscriber gets a problem with their kalmstrom.com Solution, the team postpones all other tasks to assist the Premium Subscriber as soon as possible. The support mailbox and the online chat are supervised nearly 24/7 even if the office is not officially open, so we can act very quickly if needed.

“In the event we had problems with TimeCard the people and helpdesk of Kalmstrom did a great job in solving the issue on a very short notice”, says Jeroen Graafland at Hay Group, a long time Premium Subscriber. And he adds: “When we discover a bug this is solved on a very short notice and deployed very easily via the update function of TimeCard.”

Influence on development
Another important factor for the Premium Subscribers is the chance to influence future development. Our CEO Peter makes the final decision, as he is the one who can best judge the paths kalmstrom.com should follow towards the future, but he does his very best to include the requests from Premium Subscribers in his plans.

No registration
Premium Subscribers have a special copy of their kalmstrom.com Solution, with the Premium organization logotype on the major forms. We return their confidence by making the Premium copy register free, so VIP Subscribers do not have to hassle with registration keys.

Worth the extra cost?
The Minimum and Medium subscriptions give good value for money, so we don’t recommend the Premium Subscription for all. If you have a small team managing incoming e-mails with Folder HelpDesk or HelpDesk OSP there is no need for a Premium Subscription.

But say that you are a big organization and have one hundred people reporting their time with TimeCard or booking resources with Calendar Browser – then we do recommend for you to consider the Premium alternative. It is there, among big companies and state and municipal authorities, we find the kalmstrom.com Premium Subscribers.

More info
Welcome to contact us if you have questions about VIP status and Premium Subscription. We will do our best to help you judge if it is the right alternative for your organization!

By Peter Kalmstrom
CEO and Systems Designer
kalmstrom.com Business Solutions

(This blog post was updated 4 March 2015)

Outlook Booking Tool Updated With Support For Office 365 And Resource Grouping

kalmstrom.com has today released version 7.1 of the resource booking application for Outlook, Calendar Browser . The first version was released over ten years ago, and ever since then this Outlook Calendar tool has been improved and adapted to new technologies.

Outlook Resource Calendars
The CEO and creator of kalmstrom.com Business Solutions got the idea to Calendar Browser when he was looking for a good resource booking software for a client and did not find anything on the market. Peter then decided to use what the client already had and liked - Outlook and Exchange - and built an add-on for it.

He let his client save info about the organization’s bookable resources in calendars, and people booked the resources by simply creating an appointment in the applicable calendar. Calendar Browser was born, and since then it has grown to a mature and popular product that is used worldwide.

Multiple installations
One of the new features in the latest release of Calendar Browser is the possibility to make several installations in the same Outlook. For big organizations with many bookable resources this is an important enhancement: Fewer resource calendars must be loaded if you separate them into several installations. Maybe all users do not need to choose between all resources, and then it is convenient for them to never see those resources at all.

Group Calendars after content
With multiple installations the administrator can group the resources in ways that make them easier to manage. Maybe you have rooms at several locations, or maybe you have several different kinds of bookable resources? Group them into separate installations, and the users can add the groups they need to their Outlooks and skip the rest.I have already written a blog article about multiple installations of Calendar Browser, so please read it if you want a more detailed description. There is also a faq on how to perform a multiple installation.

Support for Office 365
As usual kalmstrom.com aims to support the latest technologies, and therefore we have made Calendar Browser V7.1 compatible with Office 365, Microsoft’s new cloud-based platform. This means that all major kalmstrom.com products now have support for Office 365.

View Personal Calendars
Calendar Browser may be used with all kinds of Outlook calendars - public folders, direct booking mailboxes or personal calendars. Therefore Calendar Browser is not only a booking tool but also a tool for viewing calendars. Instead of adding resource calendars you may add the calendar of each user. The Overview feature of Calendar Browser can then display several kinds of views of the content in many people's calendars.

Upgrade or Try
Members of kalmstrom.com Community are welcome to upgrade to version 7.1 of Calendar Browser without any cost. If your organization don’t use this kalmstrom.com tool yet, you are very welcome to download and evaluate Calendar Browser for 30 days without any obligations. We will give you all possible assistance to make it a happy experience!

New kalmstrom.com Tip: How To Add JavaScript To SharePoint

To help you get the most out of your SharePoint site, Peter Kalmstrom, Microsoft certified SharePoint expert and CEO of kalmstrom.com Business Solutions, has published another demo to the kalmstrom.com Tips section.

JavaScript + SharePoint = great possibilities
JavaScript used in a SharePoint site creates a powerful combination. You can put JavaScript in the master page of the site, so that it affects all pages, and you may also make a page layout that affects some pages or only one. With his new demo Peter wants to push those in the right direction who know how to use JavaScript but have not yet tried it with SharePoint. There are a lot of instructions on more advanced details available out there but not so much on how to actually do it in the right way from the beginning.

Hello World dialog
As a simple example Peter shows how to integrate a dialog with the text "Hello World" in a SharePoint 2010 site with the help of JavaScript ‒ and how to make it stay there! The trick is to use the Content Editor web part, which allows you to embed any markup right in the page. If you just add the piece of JavaScript to the HTML code of a page, it will not be saved. Peter also demonstrates how you can test and troubleshoot the JavaScript you have created. Welcome to have a look and try it yourself!

Connect Outlook to your SharePoint site
To get the most out of your SharePoint site you should also connect Outlook to it. HelpDesk OSP is a kalmstrom.com Outlook add-on that converts incoming e-mails to items in any SharePoint list. With HelpDesk OSP you may also publish to SharePoint directly from Outlook. This application helps you track, share and distribute issues also within a group that is geographically spread.  HelpDesk OSP is used by many Members of kalmstrom.com Community, and we also utilize it ourselves for the kalmstrom.com support e-mails. 

By Peter Kalmström
CEO and Systems Designer
kalmstrom.com Business Solutions