In his latest newsletter Peter hoped that there would be no more releases of our issue tracking application Public Folder HelpDesk, before version 11, but today we had to make a minor update since several users had problems converting e-mails containing attachments. If you get an error report that talks about attachment, I recommend you to upgrade ‒ if you have a support contract, of course, but nowadays most of our users have that. The work with PF HelpDesk V11 continues, and we plan to have a prototype ready for testing by the end of this week. I look forward to see what our developers have managed this time, and I promise to keep you informed!
