Office 2013 and the kalmstrom.com apps

A week ago Microsoft CEO Steve Ballmer presented Office 15 or 2013 with the words: "the biggest, most ambitious release of Office that we’ve ever done", and now Members of the kalmstrom.com Community have begun asking if the kalmstrom.com applications support it.

The technical leaders at kalmstrom.com Business Solutions, our CEO Peter and Lead Developer Jayant, have studied the Office 2013 Technical Preview thoroughly to see how it affects our Office applications. After this the kalmstrom.com QAs, Neha and Rinku, have tested all our products with Office 2013. Here is the result:

TimeCard works
The kalmstrom.com application that converts Outlook calendar appointments into fully fledged time reporting sheets already works well with the 32-bit version of Office 2013. Most users of both the Single and the Workgroup versions of TimeCard do not need Office 2013 64-bit, so an early upgrade to Office 2013 should be painless to a majority of our TimeCard users.

Kanban Task Manager also works - soon
When the kalmstrom.com developers begun building our new application for project and task management in Outlook, they of course knew that Microsoft planned a release of a new Office. They therefore made Kanban Task Manager compatible with both the 32- and the 64-bit versions of Office 2010 and 2013 from start.

The kalmstrom.com developers are focusing on the business logic of our applications, re-using smart components and libraries as much as they can. In Kanban Task Manager they therefore make use of an application called Add-in Express, and it is not yet updated for Office 2013. In September we will get the updated version, and then we will publish a new Kanban Task Manager. After that we foresee no problems with this product.

HelpDesk OSP works - with one exception
The situation for the kalmstrom.com helpdesk for Outlook and SharePoint is similar to the one for TimeCard. Users of HelpDesk OSP can continue tracking incidents and co-operate on them by converting incoming e-mails into SharePoint list items even if they upgrade to the 32-bit version of Office 2013.

We have however discovered one combination that is not yet possible: Windows 8 + Office 2013 + HelpDesk OSP. Our helpdesk works just fine with Windows 8 + Office 2010 32-bit, but evidently there is something in Office 2013 that disturbs the compatibility. The kalmstrom.com developers and testers will solve the problem of course, but for now you have to avoid this combination if you are using HelpDesk OSP.

Folder HelpDesk and Calendar Browser do not work
The kalmstrom.com products for Outlook and Exchange were created twelve years ago, and they give us more problems when it comes to Office 2013. Even if both Folder HelpDesk and Calendar Browser have been updated numerous times, they still have parts with old programming code that will give issues.

If you are using one
of these applications we advise you not to upgrade to Office 2013 until we have updated our products and made them compatible.

Major rewrite
Today only Kanban Task Manager supports the 64-bit version of Office. Most users only need the 32-bit version, and most other applications only support that version, but kalmstrom.com aims to be better than most.

As a few Community Members have asked for compatibility with the 64-bit version, our developers are now working with a major rebuild of most products. When that is finished all kalmstrom.com applications will support both the 32-bit and the 64-bit versions of Office 2010 and Office 2013, and in the process they will have become very strong for the future.

Metro interface
Office 2013 only works with Windows 7 and 8, and by leaving the older versions of their operating system behind Microsoft has been able to develop an Office package with many news and enhancements. It has the Metro interface we first saw in Windows 8, and it is clearly designed for use with cloud platforms.

There is a lot of information on the net about Office 2013 in general, so I will not go deeper into that subject here. If you wish to try the new Office now, I especially recommend the latest Slipstick newsletter which has many good tips.

Blogs And Social Media Make Newsletters Outdated?

For many years Peter Kalmstrom, CEO of kalmstrom.com Business Solutions, has sent a monthly newsletter to customers, evaluators and others who have been interested in it. Now we have begun wondering if these e-mails are becoming outdated. Has this blog and social media taken over the role of the newsletter? We think so, and Peter is considering stopping sending these reports.

Info about products and branch news
In his newsletters Peter informs about what happened during the past month when it comes to product update and development. He also mentions important events in our business and gives his view on how they will affect the kalmstrom.com products. He often also writes something personal, to show that there is a real person at the keyboard.

Newsletters more important earlier?
The newsletter has for a long time been a good way of telling news and keeping contact with customers and others. It started with the relatively  long-winded procedure of sending out snail-mails, but when we got the e-mailing possibility  there was an explosion in the number of newsletters. Nowadays it sometimes feels as if we are bombarded with all kinds of e-mails, and many of them are not even read.

  Tweet  

Blog and social media
During the last few years the number of readers of the kalmstrom.com Blog has increased considerably, and as we are now present on four social media, LinkedIn, Facebook, Google+ and Twitter, some opt to follow us there instead. All new blog posts are announced in the social media, but if you want to be sure not to miss anything in the social media noise you should subscribe to this blog directly. And it seems as if that is exactly what many do! You can either subscribe to the RSS-feed or ask for an e-mail each time a new blog post is published.

Blog news are fresh
If you are familiar with the kalmstrom.com Blog, you know that I write about product updates and development, important events in our business and how they affect us. Sometimes I also tell you things about the kalmstrom.com team members that I think can be of general interest. As you see, the content is the same as in Peter's newsletters, but in the blog we can write more and go deeper than in a newsletter. Furthermore the news are fresh, as I write new articles here two or three times a week.

The wave has calmed down
As late as a couple of years ago each newsletter brought a wave of e-mails to the kalmstrom.com sales and support departments, and the number of visitors to the website increased remarkably. The day after the newsletter had been sent we did not have time for much else than answering e-mails.

This situation has changed, and today the day after a newsletter is only noticed in the great number of automatic answers - many of them sent from one of our helpdesk applications, Folder HelpDesk for Outlook or HelpDesk OSP for Outlook and SharePoint. We believe the change is due to the increased blog reading. What Peter writes in his monthly e-mail is already old news to most of the receivers, as they have seen it here and in social media!

Blog and social media require active choice
To subscribe to a blog or follow an organization in social media is an active choice that requires a bit more interest than reading a newsletter that drop down in your e-mail inbox. If Peter stops sending out his newsletters, it might mean that we will loose some of these occasional readers, but the active ones are more valuable to us.

What do you think about our reasoning? As usual I welcome comments! If we don't hear anything that will make us change our minds, the newsletter for July will be the last one, at least for now. We will of course evaluate the situation after some months, and if we then see that we made a mistake I will tell you why here in the blog - and the kalmstrom.com Newsletters will be revived again.

Outlook Task Management Tool Updated

Kanban Task Manager is the kalmstrom.com application for project and task management inside Outlook. It was released as late as in June, but today we have published an update to correct a few mistakes that were not discovered during the pre-release testing.

Complex environment
The kalmstrom.com products are thoroughly tested before they are released, but they work in a complex environment with a nearly unlimited number of variables. We are therefore grateful for reports from users and evaluators, who have found problems not yet discovered by the kalmstrom.com team.

Quick updates
When Kanban Task Manager was published and many downloaded and tried it some issues occurred for few of the evaluators. These errors are now fixed, and we can release a new version. We cannot guarantee that this version has no bugs at all – what software developer could? – but we can promise that we will solve serious issues with highest priority. Furthermore we have begun using Kanban Task Manager for our own project management, which of course means that we are constantly testing the product.

Empty dropdowns issue solved
Some evaluators reported that their Kanban Task Manager dropdowns in the Outlook tasks were not visible or were empty and did not show the Project, Phase and Responsible even though these values were present in the settings. This was a problem that made the application useless, so the users who reported it quickly got a fix for it. It was a connection issue, and now it is solved for all.

Excel reports works fine also with Outlook 2003
We opted for Excel reports in our new project management application, instead of using our old statistics tool that requires installation of Office Web Components. Excel really gives many possibilities for creating reports, but in the first version of Kanban Task Manager the reports did not work well for Outlook 2003 users. Now these problems are solved also. Kanban Task Manager does not only support modern Outlook versions like Office 365 Outlook and both versions of Outlook 2010 but is also backwards compatible to Outook 2003. Then the Excel report should also support back to 2003, of course.

Enhancements
Several enhancements have also been made in the first update of Kanban Task Manager: The most important one is that the application now also works with SharePoint workflows. There are also some other, smaller things:

• Only changed settings will be saved when the settings are saved, for a quicker process
• A screen is added to show that the settings are loaded after the Configure button has been pressed
• A waiting image is shown after click on the Synchronize all tasks button. When this button is used everything is updated, so it takes a bit more time than the automatic sync every five minutes when only changed data is synchronized.

You are all welcome to try Kanban Task Manager. It is a new product, and we will continue developing it and add more features. As Kanban Task Manager is licensed with a subscription model, upgrades are always free, so you will get all of the improvements if you start a subscription now.

The kalmstrom.com Site Is Up Again

The server problem is solved, and now you are welcome to visit www.kalmstrom.com again!

www.kalmstrom.com Not Available

Unfortunately there is a problem on the 1&1 server that hosts the kalmstrom.com website. All the customers on that server are affected, and there is nothing we can do from our side.

We have been told that the technical support is working hard to fix the error, so hopefully we will be back online soon. Fortunately we have distributed our favors, so our support and sales e-mail are still working. The online chat can be reached by this link:  http://messenger.providesupport.com/messenger/022wh3wj1665t0qhxeicz40o3e.html

Thanks for your patience!