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19 June 2010

Feel Safe with Digitally Signed kalmstrom.com Products from Tallstugans Forlag


Software from kalmstrom.com Business Solutions is digitally signed by VeriSign

When you download software from the internet and install them, you of course want to feel sure that they are clean and have not been tampered with by a third party. To ensure this most serious software houses digitally sign their products. So does also Tallstugan with all the kalmstrom.com Business Solutions software.

Around this weekend we are updating all our software with a new digital signature, since the old one will soon expire. If no other change is made to the product I will not blog about it, as I normally do for all new releases.

The VeriSign® Code Signing creates a digital "shrink wrap" for code and content which protects both the product and you when you download. The Tallstugan signatures on the kalmstrom.com software authenticate the source and verify the integrity of the content.

The Microsoft OS normally gives a warning if an .exe or .dll file is not signed, but to ensure that a file is signed you can also right click on it and select Properties. Always feel safe with the kalmstrom.com software!

15 June 2010

Office 2010 Released Worldwide - Compatible Products from kalmstrom.com

The kalmstrom.com products work with Office 2010Today Office 2010 is released for all, and we congratulate Microsoft to yet another step forward. There are many interesting things to tell about the new Office version, but I guess you rather want to hear what I have to say about the compatibility of our products.

The current situation is that all our products except Calendar Browser works with Office 2010. The Outlook buttons are not in their usual places, though, but under the last tab on top, Add-ins. We will of course optimize all our products for Office 2010 as soon as possible, but as all the others work we have to start with Calendar Browser.

If you use Calendar Browser, my advice to you is to wait with the upgrade to Office 2010 until we have published a new version of our resource management tool. If you use, PF HelpDesk, TimeCard, HelpDesk OSP, KBase or OLAP Reporting Tool, you may very well start using Office 2010 right away. The button issue is not a show stopper.

03 June 2010

PF HelpDesk V11 With New Technologies For The Future

Incident management in Outlook with Public Folder HelpDeskPublic Folder HelpDesk V11 is released! Many users have waited for the new version of this tool for incident management inside Outlook. So have the kalmstrom.com team, as V11 builds on more stable technologies than earlier versions.

It has not been an easy task to change the build and at the same time keep and even improve the benefits of the Outlook integration, but our skillful developers Jayant Rimza and Bahrur Ipham has managed it. QA Engineer Dina Romanova’s scrupulous testing and close cooperation with the developers has also been crucial to the creation of version 11, and our trainee, Niklas Svensson, has given valued input. Thank you all, for your efforts!

As I have written some earlier blogs about PF HelpDesk V11, you probably already know about the two major improvements, the new ticket form and the new installer. Welcome to visit the version 11 page for an overview and the Revisions page for a full list of the enhancements!

Since the ticket form is new, the upgrade was a tough nut to crack. At one stage there were two manual steps to perform, and not very easy ones either! Fortunately these issues were solved too, and now the upgrade is automatic. You may perform it from any client, and you only need to select your PF HelpDesk Outlook folder in the process. Then the installer will do the rest.

Upgrades are free for Members of kalmstrom.com Community, and the PF HelpDesk admin in each organization will get a personal e-mail with the new registration key. Then you may just upgrade and enjoy! If you are not a Member yet, I recommend you to join us as soon as possible to benefit from the advantages.

Updated PF HelpDesk V11 supports Office 2010

Incident management in Outlook with Public Folder HelpDesk

Public Folder HelpDesk V11
was released nearly three weeks ago, and the interest for our incident management tool for Microsoft Outlook has been great! This was expected, and expected was also that some of all who downloaded the new version would have problems.

Our products work in such a complex environment that it is virtually impossible to test every combination of software and ways of using them. Therefore we are always grateful for reports from users.

As always our technicians have done their best to solve the problems as quickly as possible, and today we have published an update where all known bugs are solved. The users who have complained about errors have been very helpful in the troubleshooting, and they have already received files that have solved their problems.


We get more and more questions about Office 2010. PF HelpDesk V11 and our other products already work with the new version of Office, but we have not yet optimized them for Office 2010. For PF HelpDesk this means that you will find the toolbar on top if you use Outlook 2010, in the last tab.

The improvement work continues, so our Members can feel confident about the future of PF HelpDesk.

31 May 2010

Updated TimeCard Gives New Possibilites For Appointment Subject

kalmstrom.com Testimonials
Today we have had another release, as the Workgroup version of TimeCard was updated. This tool for time reporting from inside the Outlook Calendar has many users, so I know the new feature is welcome. It is now possible to write a subject of your own and still have the TimeCard data automatically added to the Subject. If you check the box for this alternative in Personal Settings, you may now have it all – both the metadata and you own comment. They are separated with :: to avoid misunderstandings, and the metadata always come first. Welcome to upgrade, Community Members!