Subscriptions
When I talk about subscriptions I usually refer to the licensing model we use for the kalmstrom.com Solutions, but in the new Tips article I have looked at subscriptions from another point of view – the view of a company with a lot of different phone subscriptions to handle. I have used these subscriptions as an example on when it is useful to let SharePoint handle recurring tasks.
Renewal reminder
More control
The reminder from the service provider should not be the only way a company keeps track of subscriptions and renewals. Most companies have a method for keeping track of renewals, to get better control over subscriptions and fees. These methods may be more or less elaborate, but ideally the subscriptions should be easy to overview and there should be an automatic reminder when a subscription renewal should be considered.
Custom list and calculation workflow
For the subscriptions example I create a custom list with just the title and three more columns: expiry date, renewal date and responsible person. Title, expiry date and responsible have to be set manually for each subscription, but the date for the renewal reminder task is calculated by the first workflow. Should you prefer to set the renewal consideration date manually for each subscription, you can go directly to the second workflow.
Reminder task and timer
Regretfully SharePoint 2013 workflows cannot be started by a retention stage this way, so the second workflow needs to be a SharePoint 2010 workflow. If you so wish, also the first workflow may be a 2010 workflow. I used SharePoint 2013 when I created the demo below, but everything works just as well in SharePoint 2010.
The video is rather long for being a kalmstrom.com demo, almost seven minutes, but I hope it will be useful and give some insights in how SharePoint workflows can be set up and used.
By Peter Kalmstrom
CEO and Systems Designer
kalmstrom.com Business Solutions